FAQ, frequently asked questions.
Frequently asked questions
- I would like to place a custom faja order but would like to order with the option for a full extender. I know that the measurements must be smaller to do that. Can you instruct on which measures and by how many inches, please?
R/. Hello, it is best to pass the exact measurements. If we see that you buy an extender, we make the necessary reductions, look at the video of the correct way to take the measurements.
- I've never had surgery but I'm interested in order your faja for waist training. Are the fajas crotchless or do you have to pull them all the way down to use the restroom?
R/ The fajas have an opening in the crotch, you will not have to remove it every time you go to the bathroom. Only to urinate, if you go for something else if you should remove it.
- Why my have has different measurements that the ones I sent?
The faja is never going to measure the same as your measurements because of the elasticity of the material that expands around 10 inches. If the faja would be the same measurement, it wouldn't full fill it's the purpose that is compression. The design is made to consider the client's measurements and the elasticity of the material.
- What is the best way to wash my faja?
if it has rods it is best to put in soap water and leave it for about 15 minutes, then you narrow it and put it to dry on a hook, if it does not have rods, you close the hooks and put it in the washing machine.
you can put some vinegar, and it will help kill germs and preserve the color
- What is the shipping time ?
We can't assure precisely the day that a product will arrive because it is up to the shipping company, but you can calculate in the period of 8-10 Colombian working days.
- How I can know what are the difference in the leg lengths?
In TRIBUTO we love what we do, we always accompany our clients in their surgery process, we listen to them and try to resolve their concerns.
First, contact our staff with respect, remember that we are here to help you.
You must send photos with the belt on so we can see what is the problem, you must send a video of how you took your measurements to verify that are correct.
Send the information to firstname.lastname@example.org with your order number.
- Are you looking influencers?
We are always happy to have people that want to promote our products, if you feel like that, please visit the page Influencers and fill the form
- Does your company do wholesaling?
Yes we do, contact our sales team email@example.com and explain your requirement, we will be happy to assist you!