FAQ, frequently asked questions.

Frequently asked questions 

What are the differences in the compression levels?

Any of our fajas give Compression to hips and butt.

Medium Compression is for early-stage 2. After the first week post-op, these garments are designed to give you a medium level of Compression when your incisions are not healthy, so it won't harm your skin and results. (These fajas don't have rods and latex)

High Compression is for stage 2 (At least four weeks post-op), and your incisions are completely closed. These fajas have rods and increment the level of Compression.

Extra-High Compression When you are in stage 3 (Between 2- 3 months post-op), your skin needs to be healed entirely because these fajas are built with a waist trainer, have rods, and latex, which increases the level of Compression highly.  

Measurements alterations
  • I would like to place a custom faja order but would like to order with the option for a full extender. I know that the measurements must be smaller to do that. Can you instruct on which measures and by how many inches, please?

R/. Hello, it is best to pass the exact measurements. If we see that you buy an extender, we make the necessary reductions, look at the video of the correct way to take the measurements.

  • I've never had surgery but I'm interested in order your faja for waist training. Are the fajas crotchless or do you have to pull them all the way down to use the restroom?

R/ The fajas have an opening in the crotch, you will not have to remove it every time you go to the bathroom. Only to urinate, if you go for something else if you should remove it.

  • Can order an alteration?
  • R/ We just altered Tributo Fajas, please contact support@fajastributo.com to address your case, and specify your needs.
Why my faja has different measurements that the ones I sent?

The faja is never going to measure the same as your measurements because of the elasticity of the material that expands around 10 inches. If the faja would be the same measurement, it wouldn't full fill it's the purpose that is compression. The design is made to consider the client's measurements and the elasticity of the material.


Why is it possible that when I get my faja goes to second, third, or even fourth line of hooks?

We have a couple of reason that may explain that:

1) You may have reduced the swelling.

2) You can handle more compression than average.

3)You have reduced your measurements while you faja arrives.

4)You may have taken your measurements in the evening when you are more swollen.

5)Your measurements weren't taken correctly.

How to wash a Faja?
  • What is the best way to wash my faja?

    if it has rods it is best to put in soap water and leave it for about 15 minutes, then you narrow it and put it to dry on a hook, if it does not have rods, you close the hooks and put it in the washing machine.

    you can put some vinegar, and it will help kill germs and preserve the color

    What is the shipping time?

      We can't assure precisely the day that a product will arrive because it is up to the shipping company, but you can calculate in the period of 8-10 Colombian working days.

      Why my package says delivered, but I didn’t receive it?
      Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive – (sorry for that) Your package will most likely be delivered within a few days, but it’s great to check with your neighbours and/or post office for more information in the meantime!
      Also you can always visit this link to check the  current status of your shipping. 

      If you do not receive your order in a couple days, please email support@fajastributo.com, within 14 days of the last tracking update, with your order number and tracking information so that we may assist you further.
      How are shipping rates calculated? 

      Shipping within the United States, the price is $10 USD. 

      For Virgin Island, the cost is $35 USD. For delivery Confirmation (When your signature is required to deliver the packages) is $14.99 USD.

      For international shipping, the prices vary among countries, once you fill you address the rate will appear, please consider that all international orders are subject to customs and duty fees as defined by the country of import. 

      Customs and duty fees are not included in your Tributo order and/or shipping total. Tributo is not responsible for fees associated with import. All fees must be paid by the parcel recipient. Please note, Tributo is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays.

      How I can know what are the difference in the leg lengths?

      Support

      In TRIBUTO we love what we do, we always accompany our clients in their surgery process, we listen to them and try to resolve their concerns.
      First, contact our staff with respect, remember that we are here to help you.
      You must send photos with the belt on so we can see what is the problem, you must send a video of how you took your measurements to verify that are correct.
      Send the information to 
      support@fajastributo.com with your order number. 

      Alterations

      We do all our alterations back in Colombia where fajas are made, check this link to se the instructions. 

      Influencers and wholesaling
          • Are you looking influencers?

      We are always happy to have people that want to promote our products, if you feel like that, please visit the page Influencers and fill the form 

          • Does your company do wholesaling?

      Yes we do, please send an email to sales@fajastributo.com
      And our wholesales rep will contact you
      Please specify:
      1. Who are you, name, ig account. Location.
      2. Sales channels if its an e-commerce or if you have a store location
      3. Which products are you interested in
      4. How many are you planning to purchase